 Video Furniture International Inc. (VFI) was established in 1996 to fill a niche in the video conferencing market for affordable, stylish and durable furniture. Since then, VFI has grown to be an industry leader in the videoconference and A/V furniture market by providing excellent products and service at a competitive price.
VFI designs, engineers and produces all of its wooden products at its large modern manufacturing facility in Aurora, Ontario. Our products are available from a large selection of distributors and resellers of videoconference equipment throughout North America, Europe and around the world. With our large in-stock inventory most orders are shipped either from our factory or U.S. distribution center within 24 to 48 hours of receipt.
VFI has constantly been expanding our product lines by listening to our customers' needs and desires. From our original painted videoconference stand, VFI now produces a complete line of videoconference and A/V furniture in painted and laminate finishes, including multimedia stands, tables, podiums, kiosks, etc.
From the beginning, VFI made the decision to specialize solely in the furniture segment of the videoconference and A/V market and leave the equipment sales to our customers. By following this approach, VFI has become experts in the furniture market and has never competed against our customers over an equipment sale.
Quality Statement
At Video Furniture International Inc. our objective is to provide quality products and service that consistently exceeds customer requirements and expectations. To meet these objectives, VFI is a strong believer in the continuous improvement process and has empowered its staff to be on constant watch for ways to do things faster, better and at a lower costs. In addition to our continuous improvement programs, VFI also has extensive inspection and quality assurance processes to insure that our customers get the best product possible. The results of our efforts are that VFI produces some of the best products in the industry and has many satisfied customers.
Customer Service and Returns
VFI prides itself on the quality of our customer service. From our professional design team to our sales, logistics and customer service group, our prime objective is to make your buying experience enjoyable. We have spent long hours designing and testing our product packaging to make sure that your product arrives in showroom condition and if it does not just give us a call and we will be happy to replace it at no charge. If you experience problems with your stand after delivery please call our customer service group or salesperson to discuss your problems and obtain an RMA number if warranted.
Shipping
Once you place your order with VFI our logistics department looks after all the shipping details directly with your customer and provides you with detailed shipping costs and dates. To check the current status of your shipment please call our logistics department toll free at 1-877-834-3876 or email our sales group at sales@video-furn.com
Distribution Centers
To fill customer orders as soon as possible, VFI keeps large inventory levels at both our Aurora warehouse and Buffalo distribution center. With our large in-stock inventory, most orders are shipped either from our factory or U.S. distribution center within 24 to 48 hours.
International Orders
As our name implies, VFI conducts business in North America and around the world. Our logistic department has extensive experience arranging product shipments by sea or air to destinations around the world. They work with our customers to determine the fastest and cheapest way to get your product to its international destination. |
